Providing the best home based medical care to our community for over 30 years!!
Serving Southwest Virginia Call 1-800-344-266
Home Nursing Company, Inc.
Home Health and Hospice
 

1-800-344-2668

RN on Call:
24 hours a day
7 days a week




YOU HAVE THE RIGHT TO THE FOLLOWING:
  • The right to voice grievances and complaints related to services provided by Home Nursing Company, Inc. If you have a complaint, please contact the Supervisor at the office providing services to you.  You may also contact the Administrator, Carole Fitzsimmons, RN at 276-889-4318.
If your complaint is not resolved to your satisfaction, you may also file a complaint with the State Hotline which receives complaints or questions about local home care agencies.  The hotline also receives complaints concerning the implementation of advance directive requirements.  Hotline hours are 8:00 AM to 4:30 PM Eastern time, Monday through Friday; (There is a 24-hour answering service available after hours).  Phone: 1-800-955-1819.  You may also contact the Virginia Department of Health at:

Office of Licensure and Certification
Virginia Department of Health
9960 Mayland Drive, Suite 401
Richmond, Va.  23233
(1-800-955-1915)

Your State Ombudsman can be reached at:
 24 East Cary Street, Suite 100
 Richmond, Va.  23219
(1-804-367-2106 or 1-800-955-1819)